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Helpdesk

Give employees one place to raise tickets from their phone, with categories, comments and attachments, and give your team a dashboard to resolve them within SLA.

From Professional

OnMarQ360 helpdesk dashboard: ticket types with SLA hours by priority, workflow steps and escalation rules

What's included

  • Ticket Management

    Professional

    Create and manage support tickets

  • Helpdesk Dashboard

    Professional

    View and manage helpdesk operations

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